Change is coming to… Surrey Hills Clinic!

Some of you may be aware that my colleague Fiona Sellars, registered nurse and director of Surrey Hills Skin Clinic, works in the building with me. We have decided to streamline the running of our businesses by joining forces and forming the Surrey Hills Clinic, offering both Trichology and Aesthetic services to our clients. We are in the process of seeking additional external regulation for our services to ensure that your safety is our utmost priority.

We are also taking the opportunity to refurbish and update the clinic slightly over Easter (and putting our DIY skills to the test!) – we hope you like our new look! More photos to come!

Want to study Trichology?

An exciting new opportunity has arisen for those wanting to study Trichology; previously there has not been an accredited higher education pathway for those wishing to study, which has led to limitations to those wanting to progress their knowledge and skill level (and led some of us to take a Biomedical Science degree…!)

My colleagues and I launched the College of Trichological Science and Practice (CTSP) officially earlier this year with the start of our new Level 4 qualification in Hair and Scalp Science for Trichology! This is a fully online certificate accredited by EduQual that will take around 6 months to complete – a perfect intro to the underpinning knowledge for those looking to start their journey to Level 6 to become a Clinical Trichologist, or to further their understanding to apply to their everyday work in a hairdressing salon or aesthetic clinic!

We are currently working hard to prepare the content and practical training for our Level 5 Diploma in Principles and Practice of Trichology to be released in the autumn.

For more information see

Happy New Year!

So after a challenging 2020, the clinic is once again closed due to the Tier 4 restrictions on personal care services. Although trichology crosses over into aspects of healthcare, hair loss and scalp care is largely seen as cosmetic still, and despite the mental anguish these conditions can cause, it is hard to argue they are essential, as much as I would like them to be! Fingers crossed, if we all do our bit and stay home and stay safe, and with the vaccine around the corner, normal life can resume in the not too distant future!

As it is currently unclear how long Mole Valley will be in Tier 4, I have decided not to accept any new bookings for the time being, but will make appointments available to book online as the guidance changes, so please check back here for updates, or email me to be added to our waiting list to be notified when the clinic is open again.

If you have any pressing concerns or questions, I would be happy for you to get in touch via email to in order to help you as best I can in the meantime.

I look forward to seeing you soon, and wish you all a happy and healthy 2021!

The Human Vascular System

human circulatory system

Did you know, it takes a minute for blood to travel around the whole body!?

The human circulatory or vascular system is amazing, carrying an assortment of hormones, proteins, nutrients and also exchanging gases like oxygen and CO2 from cellular respiration e.g. from energy production in the electron transport chain of the mitochondria and the by products of cell growth!

As you can get a glimpse of from the slightly gory image here from Operating Theatre Live, that shows this system injected with resin, the vascular network starts with larger blood vessels that decrease in size to become the tiny complex network of micro capillaries that supply each of the 100,000 hair follicles on the scalp.

In some hair loss conditions such as androgenetic alopecia, also known as male or female pattern hair loss, part of the physiological change reported is the diminished blood supply and subsequent lower oxygen levels reported here as compared with non-affected areas of the scalp.

Many treatments for hair loss aim to improve blood flow and oxygenation to the hair follicles in a variety of different ways and mechanisms to improve and sustain growth of the hair fibre!

Image credit: Operating Theatre Live

Why I love trichology

The more I understand about the pathology of hair loss the more complex it becomes and I realise how much more there is to learn. Scratch the surface and there is a whole extra level that needs to be understood to be able to do this!! The hair is actually a complex mini organ and I want to know it all and be able to contribute to research to answer all those unanswered questions.

I love being able to help my patients with my knowledge, logic, evidence and have the best interests for your well being and needs. It sounds a bit corny, but it is really rewarding to help others – ok so, hair loss isn’t life threatening in most cases but it is emotional and worrying; especially when there is action that can be taken, and understanding what is happening and why; it is my ‘thing’.

I hate the misconception that trichologists are quacks or snakeoil salesmen; the stereotype must have come from somewhere and I still hear various stories where my patients have been elsewhere first and had a negative experience and in some cases a borderline unsafe experience due to the advice they were given – probably as the profession is currently unregulated, but this is as far away from how I practice as can be; putting my patients needs, safety , clinical reasoning and honesty at the centre of everything I do.

Stephanie Moore

“I love being able to help my patients and share my knowledge”

But where do trichologists go when they want to learn more and develop their professional selves? This is why I find myself in the middle of a biomedical science degree (and loving it)! And why the creation of a robust and rigorous higher levels of qualification is key to me, and that those qualifications and future careers are supported and enforced through professional standards of proficiency, clinic standards, CPD and ethical conduct, to create accountability and excellent standardised practice. The bar needs to be raised.

I love sharing my knowledge and teaching: I am proud to be involved in the #trichologyprofessionaldevelopmentprogramme #TPDP and writing a range of new accredited Trichology qualifications as part of the #collegeoftrichologicalscienceandpractice #CTSP. Future Trichologists must be standardised in their level of competence and service they offer. The future will be an exciting place to live for trichologists!!

Dig Deeper: Why are you scared?

Why are you scared about what is happening to your hair? What does your hair mean to you? What is the worst thing that could happen? Hair loss is scary when you don’t understand it, it can still be scary even when you do understand it!! The important thing to do is to take action and not let your fears take over.

Many people may say their biggest fear is losing all their hair and I get it – our hair is our crowning glory – the first thing that people see about us and it is hard to hide a bad hair day! In society today and throughout history, people look at our appearance and make assumptions about who we are, how attractive or youthful we are and in my brain this somehow equates to how liked or successful we are!! And to be completely honest I dislike that about myself – I do not consider myself to be a superficial person, yet there it is, although definitely realising this is less important as I get older and wiser!! 

I get that it is entirely easy to (over?) react to any changes we see – ‘what does it mean? Where will it end?’… I had patches of alopecia areata last year and this week I counted 6 eyelashes that came out in one day… very odd and immediately my brain then goes to ‘maybe it’s coming back…’

BUT I am a Trichologist. I know what causes alopecia areata. I know what my triggers were. I know that I addressed them. I know that rationally, 6 fallen eyelashes do not mean alopecia areata. I also know the fear when you start to see hair coming out, exactly where your brain goes to!

So let me tell you that alopecia areata is the one that ‘can’ lead to total hair loss, but affects only 2% of the population. Let me also tell you it is certainly not the most common condition I see when there are cases of excessive hair shedding and you feel the need to start counting the hairs coming out. I don’t think it takes away the concern entirely as the principles of ‘self’ are complex, but having someone to confirm the diagnosis, the likely triggers and truthfully discuss all your options for exactly what you are dealing with can certainly help. 

So face your worries and fears. Deal with what is happening. Dig deeper into your subconscious; what’s the worst that could happen? Not dealing with it!!

Fear of the unknown is always worse than the known, as your brain likes to play tricks on you. It may not actually be what you are thinking or anywhere near as bad as you thought. If your ‘worst’ is confirmed, it is far better to know and take the action needed to deal with it both physically and mentally whatever the diagnosis is, so you can move forward with your life with nothing holding you back.  

Alopecia UK Funding

I am pleased to announce that in collaboration in Higgins Lab at Imperial College London, our work on the scalp microbiome in alopecia has been chosen for funding by the Alopecia UK Patient’s Choice for 2020. This is a fascinating area of research with still a lot to be discovered; it is apparent in many skin conditions such as atopic dermatitis that there is a dysbiosis in the resident populations of microbiota and that it can contribute to inflammatory responses in the host (us!). Topical ‘pro and post-biotics’ products are already starting to appear on the market and this is an area that is expected to see huge growth over the coming years. Our research project will help to inform further research as to the implications of any variations in the resident populations of bacteria found in hair loss conditions and also novel therapies that can help to target them.

How do thyroid hormones affect the hair follicle?

Thyroid hormones (thyroxine (T4) and triiodothyronine (T3) stimulate the production of specific enzymes to be made; this includes a key enzyme in energy production called cytochrome oxidase that is needed for cellular energy production in the electron transport chain of the mitochondria. The mitochondria are directly related to the availability of energy (ATP) in every cell to produce energy for cell growth and normal metabolic rates. This is why when thyroid hormone production is reduced, the clinical features are fatigue, cold intolerance, weight gain and constipation to name a few as the bodies metabolic processes slow down. 

T4 is produced in much larger quantities by the thyroid gland and is converted into T3 in tissues in the body, which is up to 4 times more potent than T4. 

Image from

In the hair follicle, a reduction of thyroid hormones results in excess shedding of hair and a dry, brittle texture, but conversely an excess of thyroid hormones can also produce excess hair shedding, a reduction in hair shaft diameter, brittleness but also with greasiness from the sebaceous gland over-stimulation. 

Hair follicles express thyrotropin-releasing hormone (TRH) and thyrotropin (TSH), and have receptors to thyroid hormones T3 and T4. Here are some of the cellular mechanisms that these hormones impact on the hair follicle: 

  • T4 stimulates keratinocyte proliferation in the hair matrix
  • T3 and T4 inhibit apoptosis of the keratinocytes in the hair matrix
  • T3 and T4 prolong the duration of anagen
  • TGF-B2 is inhibited by thyroid hormones (TGF-B2 inhibits anagen, interestingly this is upregulated in androgenic alopecia and in retinoid-induced hair loss)
  • T3 and T4 stimulate hair follicle pigmentation
  • T3 and T4 reduces reactive oxygen species formation and increased amount of ROS scavengers. 
  • T3 and TSH increase follicular heat production


  1. Beek N et al, (2008), Thyroid Hormones Directly Alter Human Hair Follicle Functions: Anagen Prolongation and Stimulation of Both Hair Matrix Keratinocyte Proliferation and Hair Pigmentation, The Journal of Clinical Endocrinology & Metabolism, Volume 93, Issue 11, 1 Pages 4381–4388,available from
  2. Marshall. W et al. (2017) ‘Clinical Chemistry; Chapter 11 The Thyroid Gland’, Elsevier UK
  3. Vidali. S et al (2013) ‘Hypothalamic–Pituitary–Thyroid Axis Hormones Stimulate Mitochondrial Function and Biogenesis in Human Hair Follicles’ Journal of Investigative Dermatology, Volume 134, Issue 1, 33 – 42. Available from:

Covid-19 update

I have made the difficult decision to cease face to face working in the clinic. Well… it wasn’t so difficult – lets face it… public health must come first and I want to do my bit. At the moment, we are preparing for the worst. hoping that it won’t really come to what they are saying it will, or the death toll won’t rise as high as it has done in other countries, and that our amazing NHS will be able to cope…

Nobody knows at the moment. Its easy to forget what’s going on outside, sitting at home at the moment with the blue skies and sunshine all around… just my sons hacking cough to remind me why we’re all here!!

Hair loss is scary and your concerns are real and deserve to be discussed, often talking them through with someone who can give you the facts can help to alleviate some of those worries. An itchy scalp is irritating and seemingly endless. there are simple things you can do to help relieve some of this until we can get to the bottom of the cause once all this goes away (fingers crossed!)

I will be posting blog updates with hints and tips of the coming months, as well as some interesting nuggets of info that I come across from my biomedical degree as I find them.

Remember, social distancing doesn’t have to mean a black hole of isolation. I am here for an email or a chat between homeschooling my two kiddies!

Stay safe out there and see you on the other side!!

Trichology Professional Development Programme

I am proud to be part of the Trichology Professional Development Programme. We are group of well qualified and enthusiastic individuals who are instigating improvements within the Trichology Sector. We want there to be robust regulation, accredited qualification and adherence to occupational standards by all Trichologists to not only improve the professional standing of Trichology, but also public safety. We will have more to say at our official launch in May 2020! If you are a professional or wanting to get into Trichology, please see to register your interest for updates.